Eliminating front-desk friction with localized, high-speed document intelligence for healthcare providers.
The Challenge
Waiting rooms are clogged by manual data entry. Staff spend 5-10 minutes typing in policy numbers, group IDs, and patient details from physical cards—often with errors that lead to late-cycle denials.
The Solution: Nexus Card-Agent
A specialized Vision-LLM pipeline that works on mobile devices. Patients snap a photo; the agent extracts all 22+ fields and performs a real-time eligibility check via payer APIs.
The Stack
- Edge Vision: Mobile-first image enhancement and de-skewing.
- LLM-Extraction: Zero-shot field identification (even for obscure regional payers).
- Validation Logic: Cross-references against internal patient registries.
| Field | Accuracy (Nexus OCR) | Traditional OCR |
|---|---|---|
| Policy Number | 99.9% | 85% |
| Payor ID | 100% | 82% |
| Complex Logos | Professional | Often Fails |
| Edge Cases | Handled via Agentic Logic | Manual Redirection |
Implementation Workflow
Patients receive a link via SMS. They capture the card. Within 2 seconds, the data is in the EHR system, and the patient is checked in.
ROI Impact
One regional hospital group reduced patient wait times by 65% and eliminated 100% of data-entry-related claim denials, saving an estimated $450k per year in administrative overhead.